From post-its to pollination to storyboarding, bringing it all together
Team Mangosteen stiches together 30+ interviews and reconnects with their brilliant Presidio Colleagues.
After a whirlwind 4 days of multiple interviews and nightly sticky-noting, my team had finally reached the day of synthesis. With all the time in transit and the faces and figures on the walls, that sudden expulsion from the Hear phase practically gave me whiplash, and yet I knew that if we put off digesting all those interviews we'd never have any deliverables to pass. So we reviewed our interview days and all the post it notes, then dove into affinity clustering. From clusters and themes we discussed our interpretations and our key insights, which we then organized with frameworks of farming+culture and education and innovation in a venn diagram.
For a break, we went to a cafe to prepare a powerpoint presentation for our project partner, which was slightly nerve-racking because we were to present to many interviewees and noteworthy people in the community. During our preparation evening we also got to enjoy a cross-pollination exercise in which all our three project groups toured each other's rooms and walls of post-its to hear project descriptions and brainstorm recommendations. I was struck by the overlap in our projects due to Bali being a small island and its sustainability communities interwoven in their goals and issues.
The cross pollination was my favorite part of the HCD process, because we got to see the process through different eyes on familiar material - I'll never forget the rows of rainbow post-its or how impressed I was with our colleagues work and suggestions. Bali Recycling and JED Eco Tourism have specific suggestions and framework for marketing their services. In our presentation to Tri Hita Karana / Wow Bali we wove together the organizational players in the tightly-knit Sustainable Dynamics community and made recommendations to facilitate communication and collaboration, such as digitizing project storytelling and progress reports, a great skill building opportunity for youth in training at Process Space in line with what they're already learning. Our project partners have a one-two punch of community trust and media skills - what a privilege it was to work with Pak Tri and Hai Dai!
Thanks to all of our amazing partners and the HCD guided process, this has been a very successful trip for Presidio's International Sustainability Club.
How did you use the HCD Toolkit and / or human-centered design as part of the project?
In the Create phase, we started with affinity clusters and worked into key insights and recommendations.